OUR DIFFERENCE

If you have a cleaning requirement, ServiceMaster of Burnaby & South Fraser has the solution.

Outstanding Service + Expertise = Customer Loyalty

There are many reasons why tens of thousands of customers trust ServiceMaster Clean each year to keep their businesses and carpets looking their best. But the real key to our success is our outstanding service and expertise. ServiceMaster Clean has been in the commercial cleaning business for over 65 years, so our customers know we are a trusted, forward-thinking company, with the experience and resources to provide diversified, state-of-the-art commercial cleaning services to a wide range of industries. 

 

Reliability & Accountability

ServiceMaster of Burnaby & South Fraser is a trustworthy and innovative commercial cleaning provider. Our customers can rely on our over 65 years of industry experience, extensive resources, research and development, innovation, consistent staff training and long-tenured employees. And we listen to your unique requirements and can provide a wide range of commercial cleaning services and pricing plans to suit your particular needs and budget.

 

We’re diversified. There’s no commercial cleaning we can’t do.

At ServiceMaster of Burnaby & South Fraser, we not only provide outstanding carpet restoration, carpet maintenance and hardfloor, we also offer a wide range of specialty commercial cleaning services, such as workstation, and so much more.  If you need something in your commercial facility cleaned, make ServiceMaster of Burnaby & South Fraseryour first call!

 

Advanced processes, products and technology.

As industry leaders in commercial cleaning for over 65 years, ServiceMaster Clean is committed to the ongoing development of innovative and environmentally sustainable cleaning products and procedures. ServiceMaster Clean has developed proprietary products to gently, but effectively clean your commercial facility, as well as its carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

 

Innovative Industry Leader

Whether it is inventing new ways to effectively clean all areas of your office, or extending the life of your carpet and other floor surfaces, we understand the power of clean and maintaining a healthy work environment. At ServiceMaster of Burnaby & South Fraser, we continue to work hard to be on the cutting edge of all technological practices, products and advancements in the industry. This is only one of the many keys to our success as a leading Canadian commercial cleaning company.

 

 

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People

At ServiceMaster of Burnaby South Fraser, our team of technicians are full time specialists in the field of carpet maintenance. Each technician of ours has gone under special training and has years of experience necessary to handle the special requirements of keeping carpets, furniture and hard surface flooring, looking at their best.

We believe that customer care is just as important as clean carpets and furnishings. Our office staff want to make sure your standards of professionalism and cleanliness are being met each visit. Our office is always more than happy to answer any questions you might have, work within your budget, and also schedule a convenient time for your business, all with the best customer service that we can provide.


Cleaning for a healthier work environment

We take our commitment to maintaining a healthier environment seriously, and as a result, we have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products are ECOLOGO Certified for their reduced environmental impact.  This certification is indicative of the meticulous testing and/or rigorous auditing that the product has undergone to prove its compliance with stringent, third-party, environmental performance standards.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.

Communication

ServiceMaster of Burnaby & South Fraser, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Here are some of the systems we have in place to improve communications and the service we offer our customers:

TellServiceMaster (Customer Satisfaction Survey System)

Tell ServiceMaster

At ServiceMaster of Burnaby & South Fraser, we are committed to being our very best, so we regularly ask you to tell us how we are doing. Our TellServiceMaster® system, powered by Listen 360®, uses the latest technology to get your feedback on our performance. The system is designed so we can review individual customer feedback as well as our overall performance using the Net Promoter Score (NPS) system.

 
 

ServiceLink

Tell ServiceMaster

ServiceLink® is a janitorial service inspection, communication and tracking system that ServiceMaster of Burnaby & South Fraserprovides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed by ServiceMaster Clean technicians and staff, and to simplify communication between our team and yours through email and text messaging, to enhance our service and the overall cleanliness of your facility.