Our Difference

People

Supervisor

At ServiceMaster of Burnaby South Fraser, our team of technicians are full time specialists in the field of carpet maintenance. Each technician of ours has gone under special training and has years of experience necessary to handle the special requirements of keeping carpets, furniture and hard surface flooring, looking at their best.

We believe that customer care is just as important as clean carpets and furnishings. Our office staff want to make sure your standards of professionalism and cleanliness are being met each visit. Our office is always more than happy to answer any questions you might have, work within your budget, and also schedule a convenient time for your business, all with the best customer service that we can provide.


Processes

As an industry leader in commercial cleaning, ServiceMaster Clean is committed to the ongoing development of innovative cleaning procedures. Whether it‘s using environmentally healthy practices or extending the life of your carpet and other floor surfaces, we understand the power of a clean and healthy work environment. Not only that, but we listen to your unique needs and can provide a wide range of specialty cleaning services.

 

Technology

ServiceMaster of Burnaby & South Fraser, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster of Burnaby & South Fraser, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.

Products

ServiceMaster CleanSM has developed proprietary products to gently, but effectively clean your facility‘s carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

Cleaning for a Healthier Work Environment

We take our commitment to the environment seriously and have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products carry one or more certifications from third party organizations — that is organizations who are in the business of testing and verifying claims made regarding the product.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.


Go Green With ServiceMaster Clean


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